Chris delivers meaningful, positive user experiences by conducting compelling and insightful user-research that validates assumptions and informs the design of products and services. He's also a proficient UI designer, ensuring complete oversight from discovery to development integration.
In Nigeria, the average allowance of data is 2GB per month, and users are often concerned about running out of data. Many Nigerians are also hugely dependent on messaging apps that provide a reliable experience, as their livelihoods - and even their security - depend on it. Here I discuss my UX process, from discovery to concept, and present how flaim has the potential to have the next say in secure, reliable messaging in Nigeria and other emerging markets.
Throughout my career as a UX Designer, one thing has become abundantly clear, the importance of a design system that acts as a single source of truth. Not just a single source of truth for the design team itself, but a design system that keeps an entire organisation on the same page, ensuring consistency and efficiency for product development going forward. Discover how I helped teams reap the rewards of a well documented design system, based on Atomic Design.
According to eCommerce News online shoppers in the UK make 87% of their retail purchases online. This number is only expected to increase in the coming years. Whilst at WiggleCRC, I spearheaded continuous, iterative, user-experience improvements on our checkout project, which led to increases in conversion rates month-on-month. A cross-team effort that required UX, Sales, Marketing and Customer Services to collaborate their efforts to ensure the checkout process became as user-centered and frictionless as could be.
The Property industry is notoriously slow on the uptake when it comes to embracing technology, especially technology that has the potential to disrupt the very industry individuals work in. Many other industries, such as the music industry, retail industry and banking industry have all gone through digital transformation - it's time that the property industry did so as well.
Personalisation in the e-commerce space certainly isn't a new concept, but it is a concept that is proliferating as a result of user-centered design. According to MarTech, Just one of many projects I worked on as UX designer at WiggleCRC, the team and I investigated how we could harness the power of personalisation to deliver a more coherent, bespoke experience.
The Unissu platform offers so many features that it felt nature to me that it would be better positioned as a dashboard, rather than it's current iteration of a collection of webpages that are tangentially related to one another. A speculative project, I wanted to show the benefits of this approach to the current approach used within Unissu.